Giant Robot

For organisations with a large userbase and topical focus, it can be a huge benefit to have systems in place that allow the free flow of ideas. Technology allows an enormous range of options when it comes to giving your members the opportunity to converse among themselves - but this is something which can require skilled management too.

Email discussion lists are an excellent way to ...

Web-based forums allow ...

Internal knowledge management systems can benefit hugely from allowing your members to share ... Most organisations have a huge amount of "institutional knowledge", and providing an accessible way for your staff to share their knowledge in an open environment can have huge benefits in terms of reduced support costs.